[NEW LAUNCH] ANEW ARISE Ergonomic Chair

The ANEW ARISE Ergonomic Chair brings together sleek design and everyday comfort, making it a reliable choice for both home and office workspaces.

• Full Mesh Seat and Backrest
• High Back with 4D Adjustable Headrest and Nylon Frame
• Two-Piece Lumbar Support (Adjustable Up/Down & Forward/Backward)
• 4-Level Suspension Armrest
• Wire-Controlled, Weight-Sensitive Recline Mechanism
• Class 4 Gas Lift with 8cm Height Adjustment
• Heavy-Duty Nylon Base with Nylon Castors
• Weight Capacity: 150kg

Cream Beige

Space Grey

Midnight Black

Space Grey

Breathable Mesh, Lasting Comfort

Deliver exceptional comfort and elasticity, perfectly tailored for your workspace.

Breathable Mesh

Flexible Embrace

Surface Rotation

4D Adjustable Headrest

Extendable neck support, ensuring comfort at any angle.

Height Adjustment (5CM)

Pitch Angle Adjustment (60°)

Depth Adjustment (3CM)

Surface Rotation (110°)

Surface Rotation (70°)

Surface Rotation (70°)

4-Level Suspension Armrests

Effortless align with your shoulders, whether wide or narrow.

Angle Adjustment

Pad Rotation

Slide Left & Right (4.5CM)

Height Adjustment (8CM)

Adaptive Lumbar Support

Adaptive support, intuitively following your every move. 

Depth Adjustment

Lockable Lumbar Support

5-Level Height Adjustment

Backrest and Seat Adjustment

Easily adapt your backrest and seat to achieve balanced support and lasting comfort.

4 Lockable Recline Positions

Seat Slider with 8cm Depth Adjustment

4 Lockable Recline Positions

Sturdy Base & Smooth Mobility

Built for stability and effortless movement, ensuring lasting support through every task.

Class 4 Gas Lift

Heavy-Duty Nylon Base

Heavy-Duty Nylon Castors

At ANEW, we are committed to providing high-quality ergonomic products designed to support your comfort and productivity. This warranty policy outlines the coverage and terms applicable to all ANEW ergonomic chairs.

Warranty Coverage
This warranty covers any manufacturing defects in materials and workmanship under normal use during the warranty period. The warranty period is valid for three (3) years from the date of original purchase.

What is Covered:
1. Incomplete Set of Parts Upon Delivery
If the chair arrives with missing components, customers must report the issue within three (3) days of receiving the product. Upon verification, ANEW will ship the missing parts at no additional cost.

2. Defects Identified Upon Delivery
If any part of the chair is found to be defective or damaged during the delivery process, customers must notify ANEW within seven (7) days of receipt. Upon assessment, ANEW will provide a replacement for the affected part(s) at no extra charge.

3. Defects in Mechanical Components
Any significant defects in mechanical parts such as the gas lift, tilt mechanism, or recline functions that occur within the warranty period under normal usage will be covered. ANEW will repair or replace the defective components based on the severity and nature of the issue.

What is Not Covered:
- Normal wear and tear including fabric fading, scratches, or discoloration due to prolonged use.
- Damages caused by misuse, negligence, unauthorized modifications, or improper assembly.
- Damage resulting from use outside of the intended purpose or commercial use (unless specified).
- Damage due to accidents, spills, or exposure to extreme environmental conditions.

Warranty Claim Process:
- To initiate a warranty claim, please provide the following information:
- Proof of purchase (receipt or invoice).
- Photos or videos clearly showing the defect or issue.
- A description of the problem encountered.

Send the above details to anew.enquiry@gmail.com or contact our customer service team via WhatsApp at +6012-2038128 through our website.

Once the claim is received, ANEW will assess the case and inform the customer of the next steps. If the issue is confirmed as a warranty-covered defect, the necessary repair or replacement will be arranged promptly.

Limitation of Liability:
ANEW’s liability is limited to the repair or replacement of the defective parts as outlined above. This warranty does not cover any indirect, incidental, or consequential damages arising from the use of our products.

1. Shipping
- Free shipping is provided for all orders within West Malaysia.
- For deliveries to East Malaysia, shipping fees are calculated based on your location and the total order weight. Final charges will be displayed at checkout.

2. Installation Service
- We offer optional on-site installation within the Klang Valley for an additional fee.
- Charges vary depending on the total weight of your order. Our professional installer will deliver and assemble your items at your preferred time slot for added convenience.

3. Delivery & Installation Schedule
- Available from Monday to Saturday, excluding public holidays in Kuala Lumpur and Selangor.
- Time slots available: 10:00 AM – 4:00 PM

4. Self-Collection
You may opt to collect your order directly from our warehouse at the following address:

- Warehouse Address:
EXECC CONNECTION SDN BHD (437439-U)
Lot 1769 (PT 47300), Jalan KPB4,Kawasan Perindustrian Balakong,Bukit Belimbing, Balakong,43300 Seri Kembangan,Selangor Darul Ehsan, Malaysia.

- Operating Hours
 - Monday to Saturday: 9:00 AM – 12:00 PM, 2:00 PM – 5:00 PM
 - Closed on Sundays and Public Holidays in Kuala Lumpur & Selangor

- Important: Please contact us with your Order ID before arriving to allow our team to prepare your items in advance. For any further enquiries, feel free to get in touch with our customer support team.

Need assistance or have questions?
Our customer support team is here to help—feel free to reach out anytime.